If contact has not been made after one hour twenty minutes of the pick-up time, the reservation will be considered a No Show
Smoking is not allowed in our vehicles. The consumption of alcohol by minors and the possession or use of drugs in any of the vehicles are prohibited.
We offer a 15-minute grace period for the pickup time specified in the reservation.
Overtime pay will be applied after the grace period at the rate of $75 for anything between 16 minutes to an hour and it will go 75 USD for every waiting hour.
The additional waiting depends on availability and it is not guaranteed if it is not scheduled in advance.
Arrivals at the domestic airport have 45 minutes of complimentary waiting time to collect luggage.
Arrivals at the international airport have 120 minutes of complimentary waiting time to collect luggage.
All stops must be arranged in advance and will incur additional fees. This includes picking up additional passengers elsewhere.
Please pre-arrange any stops you may take into account prior to pick-up. You can also consider our hourly transportation rates , if you must have several stops, as they may be more suitable and more cost-effective.
Vallarta Limos is not responsible for delays or termination in full of the service given by unsafe road conditions caused by nature and not under our control. Additional fees may apply for weather conditions that result in dangerous or difficult driving conditions.
Cancellation Policy
If the cancellation is made less than 8 hours in advance we will charge 100% of the original rate
If cancellation is made with 24 hours there will be a 30% charge of original rate.
If cancellation is made with 25 hours or more there is no cancellation fee
